1. Agreement to these Terms
These Terms of Service (“Terms”) are a binding agreement between you and Rattib (“Rattib,” “we,” “us,” or “our”). By downloading, accessing, creating an account for, or using the Service, you agree to these Terms and acknowledge the Privacy Policy.
If you do not agree, do not use the Service. If you use the Service for an organization, you represent that you have authority to bind that organization, and “you” includes the organization.
2. Eligibility
You must be at least 13 years old and at least the minimum age required to consent to an online service in your country. If applicable law permits a parent or legal guardian to consent for a minor, that adult must review and accept these Terms and supervise use.
You may not use the Service if you are prohibited from doing so under applicable law or are subject to sanctions or restrictions that make the use or provision of the Service unlawful.
3. The Service
Rattib helps users create a digital inventory of physical storage spaces and items. Features may include photos, display labels, unique QR identities, search, categories, movement and retrieval tracking, activity history, automatic Cloud synchronization, a protected last-synced view, and controlled sharing.
Cloud inventory
Rattib requires Sign in with Apple or Google and normally requires network access. Records and files are transmitted to Rattib systems to provide automatic synchronization, sharing, and recovery. Cloud is the authoritative source for inventory and every change requires a successful live preflight.
Saved read-only copy
After a successful synchronization, the app may store an encrypted snapshot of inventory metadata on the device for faster startup and temporary read-only access. It contains no inventory photo bytes, accepts no offline changes, and is cleared when you sign out or delete the account. Device failure, app deletion, reset, loss, damage, or a safety-check mismatch may make the saved view unavailable.
The public website is informational. It does not currently provide a web inventory dashboard.
4. Accounts and security
Cloud accounts use Sign in with Apple or Google. Password signup, login, and recovery are disabled. You must provide accurate information, keep it reasonably current, and maintain control of the sign-in provider and device connected to your account. You are responsible for activity performed through your account except to the extent caused by our failure to use reasonable safeguards.
Do not share authentication codes or provider credentials. Notify support@rattib.com promptly if you suspect unauthorized account access. We may require reauthentication, revoke a session, restrict a request, or take other proportionate action to protect the Service.
Usernames and identifiers must not impersonate another person, violate rights, mislead others, or contain abusive or unlawful material. We may reserve recently changed or deleted usernames for a limited period to reduce impersonation and confusion.
5. Your content and responsibilities
“Your Content” includes inventory names, locations, descriptions, notes, tags, values, photos, categories, and other material you submit. You retain ownership of Your Content.
You grant Rattib a limited, non-exclusive, worldwide license to host, copy, process, transmit, create technical derivatives such as thumbnails, display, and delete Your Content only as needed to operate, secure, support, and improve the Service and comply with law. This license ends when the content is deleted from active systems, subject to limited backup and legal retention described in the Privacy Policy.
You represent that you have the rights and permissions needed to submit Your Content and share it with the people you choose. Do not upload content that is unlawful, infringes another person’s rights, exposes another person’s confidential information without authority, or contains malicious code.
You are responsible for the accuracy of inventory records, estimated values, conditions, locations, and statuses. Keep independent records where loss or error could have significant consequences.
7. Acceptable use
You must not, and must not help another person to:
- use the Service unlawfully, fraudulently, deceptively, or to harm another person;
- access an account, inventory, photo, file, QR record, system, or network without authorization;
- probe, scan, test, disrupt, overload, bypass, or interfere with security, rate limits, availability, or authentication except through a written authorized security-testing program;
- upload malware or content designed to damage, surveil, or interfere with a device or service;
- scrape, harvest, or systematically extract information except through an expressly authorized feature;
- reverse engineer, decompile, disassemble, or attempt to derive source code except where applicable law expressly permits and the right cannot be waived;
- rent, resell, sublicense, or provide the Service as a bureau or competing service without written permission;
- infringe intellectual property, privacy, confidentiality, publicity, or other rights; or
- use the Service to manage prohibited goods, facilitate unlawful activity, or create a risk to people or property.
We may investigate suspected misuse and take proportionate protective action.
8. QR labels and physical storage
A QR label carries the unique identity used to open a specific Rattib space record. Display labels such as SPACE_001 are non-unique references and may appear on more than one space. Neither a QR label nor a display label guarantees ownership, contents, condition, location, or access. Account and sharing permissions continue to apply.
Place labels where they can be used safely. Do not cover safety instructions, serial numbers, legal notices, ventilation, controls, or structural parts. Do not rely on Rattib to identify hazardous materials, regulated goods, emergency equipment, medication, or safety-critical inventory.
Avoid displaying QR labels publicly if the associated name or context could reveal sensitive information. Anyone can attempt to scan a visible label, although Cloud access remains subject to authorization and may require an Owner to approve a share request.
9. App license
Subject to these Terms, Rattib grants you a personal, limited, revocable, non-exclusive, non-transferable license to use the app on supported devices you own or control, in accordance with the usage rules of the store through which you obtained it.
The app is licensed, not sold. Rattib and its licensors reserve all rights not expressly granted. Unless a custom end-user license is presented in the App Store, Apple’s Standard Licensed Application End User License Agreement also applies to an iOS copy. These Terms separately govern the Rattib Cloud service, website, accounts, and Your Content.
10. Apple, Google, and other third parties
These Terms are between you and Rattib, not Apple or Google. Rattib is responsible for the app and its content, maintenance, support, and claims relating to the app, subject to applicable law. Platform providers have no obligation to provide maintenance or support for Rattib.
For an iOS copy, if the app fails to conform to an applicable warranty, you may notify Apple, and where required Apple may refund the purchase price paid for the app. To the maximum extent permitted by law, Apple has no other warranty obligation. Rattib is responsible for addressing product, legal-compliance, consumer-protection, privacy, and intellectual-property claims concerning Rattib.
Apple and its subsidiaries are third-party beneficiaries of the iOS app-license provisions and may enforce them. You must comply with applicable store terms and any terms governing your network, identity provider, email provider, printing service, device backup, or other third-party service you use with Rattib.
Third-party services are governed by their own terms and privacy notices. We are not responsible for a third-party service outside our control.
11. Availability and changes to the Service
We work to provide a reliable Service, but availability can be affected by maintenance, device or network conditions, third-party providers, security events, and circumstances outside our control. Sync may be delayed, conflict, or require retry. A saved view can remain read-only until Cloud reconnects.
We may add, change, suspend, or discontinue a feature. Where reasonably practical, we will give advance notice of a material discontinuation that affects stored Cloud content and provide a reasonable opportunity to act, unless urgent security, legal, or operational circumstances require faster action.
The public release is planned for iPhone first. An Android client is in development, but this statement does not promise an Android publication date.
12. Suspension, termination, and deletion
You may stop using the Service at any time. The app provides Delete all Cloud data and Delete account and all data controls described on the Account & Data Deletion page. Signing out or deleting the account clears the encrypted saved device snapshot and separately attempts to remove its encryption key.
We may restrict, suspend, or terminate access when reasonably necessary to address a material Terms violation, security risk, unlawful use, threat to other users, or legal requirement. When appropriate, we will provide notice and an opportunity to correct the issue.
Upon termination, the license granted to you ends. Provisions that by their nature should survive—including ownership, disclaimers, liability, dispute, and accrued-rights provisions—will survive. Data is handled according to the Privacy Policy and applicable law.
13. Rattib intellectual property
The Service, software, design, brand, interfaces, documentation, and related technology are owned by Rattib or its licensors and protected by intellectual-property laws. These Terms do not grant rights to use Rattib names, logos, or marks except as necessary to use the Service.
If you provide feedback, you grant Rattib a perpetual, worldwide, royalty-free right to use it without obligation to you, provided we do not publicly identify you as the source without permission.
14. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Rattib disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted availability, and error-free operation.
Rattib is an organization tool, not an appraisal, insurance, accounting, legal, safety, regulated-records, or enterprise warehouse-management service. Inventory records and estimated values do not prove ownership, authenticity, condition, replacement cost, insurance coverage, compliance, or physical possession. Verify important information independently.
Nothing in these Terms excludes warranties or rights that applicable consumer law does not allow us to exclude.
15. Limitation of liability
To the maximum extent permitted by law, Rattib and its directors, employees, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; loss of profits, revenue, goodwill, or opportunity; or loss, corruption, or unavailability of data arising from or related to the Service, even if advised of the possibility.
To the maximum extent permitted by law, our aggregate liability for all claims arising from or related to the Service during the twelve months before the event giving rise to liability will not exceed the greater of the amount you paid to Rattib for the Service during that period or AED 500.
These limitations do not apply to fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or liability that cannot lawfully be limited. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
16. Indemnity
To the extent permitted by law, you will defend, indemnify, and hold Rattib harmless from third-party claims, damages, and reasonable costs arising from Your Content, your unlawful or unauthorized use, your violation of another person’s rights, or your material breach of these Terms. This obligation does not apply to the extent a claim results from Rattib’s own unlawful conduct, negligence, or breach.
17. Governing law and disputes
These Terms are governed by the federal laws of the United Arab Emirates and, where applicable, the laws of the Emirate in which Rattib is established, without regard to conflict-of-law rules. The courts of the United Arab Emirates will have jurisdiction, subject to any mandatory right you have to bring a claim in another forum.
Before filing a claim, you and Rattib agree to try in good faith for 30 days to resolve the dispute by written notice to the other party. This does not prevent either party from seeking urgent injunctive relief or using a small-claims or consumer process where eligible.
If you are a consumer, nothing in this section removes mandatory protections or dispute rights provided by the law of your usual residence.
18. Changes to these Terms
We may update these Terms as the Service or law changes. The version and effective date appear at the top. We will provide notice appropriate to a material change. If required, continued Cloud use will depend on accepting the updated Terms. Changes do not apply retroactively unless law requires otherwise.
19. General terms
These Terms, the Privacy Policy, and any terms presented for a specific feature form the agreement between you and Rattib concerning the Service. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will continue. Failure to enforce a provision is not a waiver.
You may not assign these Terms without our written consent. We may assign them as part of a merger, reorganization, financing, sale, or transfer of the Service, subject to applicable law. Headings are for convenience and “including” means “including without limitation.”
20. Contact
Questions, complaints, claims, and legal notices about the Service may be directed to:
Rattib Support
support@rattib.com
https://rattib.com/terms/
Use a clear subject such as “General support,” “Privacy or data request,” “Account deletion assistance,” “Security report,” or “Legal notice.”